TERMS OF SERVICE
Agreement between User and TheLifestyleBrand.Co
Welcome to TheLifestyleBrand.Co. The TheLifestyleBrand.Co website (the "Site") is comprised of various web pages operated by The Lifestyle Brand Co LTD. TheLifestyleBrand.Co is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of TheLifestyleBrand.Co constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
TheLifestyleBrand.Co is an E-Commerce Site.
The Lifestyle Brand also is known as TLB sells home items such as drinkware, glassware, aprons, and candles. As well as homemade journals and planners. Stickers, Decals, totes, and graphic t-shirts.
Visiting TheLifestyleBrand.Co or sending emails to The Lifestyle Brand Co LTD constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
The Lifestyle Brand Co LTD does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use TheLifestyleBrand.Co only with permission of a parent or guardian.
We want to provide you with the best experience possible, so we take customer satisfaction very seriously.
Due to the nature of our products, we are unfortunately not able to offer refunds or exchanges. Products include: Candles, gift cards, candle accessories, wax melts (scent discovery set), and home goods.
We want customers to be fully satisfied with the products, so if your merchandise is damaged during transit, please provide pictures of the damaged product(s), including packaging within 48 hours of delivery as noted by the carrier. Please email firstname.lastname@example.org. After review we will replace the broken item(s) with the same item(s). If those item(s) are no longer available, then we will provide a refund. Please remember it can take some time for your bank or credit card company to process and post the refund.
If you received the wrong item, please provide us with a picture of the item including an image of the product barcode.
For all claims please provide us with your order number.
We do not provide refunds or exchanges due to buyers remorse, change of mind or not liking the candle scent. We do offer 1 ounce wax samples in our fragrance collection. Purchase our sample set so you can be sure you love a fragrance before investing in a candle.
In addition, we do not provide refund or exchanges due natural blemishes in the vessels or bumps in the wax. All vessels are handmade. Variations are normal. Blemishes may be present. You may see paint variations.
Canceling or Exchanges
If you wish to cancel an order, or change it to something else, it must be completed before item(s) are shipped.
You can contact us at email@example.com
Wrong Address and "Return to sender"
We are not responsible for wrong address inputs, we auto generate and send our merchandise to the address the customer inputs into checkout. If you input the wrong address during checkout, or need it to be changed, please reach out to us so we can change it before we ship it. If the items are already shipped, but still in transit, please reach out to us, as well as, UPS or USPS (depending on the courier TLB sourced to ship your product) to see what our options are. We are not responsible for shipping costs lost if the package is returned to sender.
Links to Third Party Sites/Third Party Services
TheLifestyleBrand.Co may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of The Lifestyle Brand Co LTD and The Lifestyle Brand Co LTD is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Lifestyle Brand Co LTD is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The Lifestyle Brand Co LTD of the site or any association with its operators.
Certain services made available via TheLifestyleBrand.Co are delivered by third party sites and organizations. By using any product, service or functionality originating from the TheLifestyleBrand.Co domain, you hereby acknowledge and consent that The Lifestyle Brand Co LTD may share such information and data with any third party with whom The Lifestyle Brand Co LTD has a contractual relationship to provide the requested product, service or functionality on behalf of TheLifestyleBrand.Co users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of The Lifestyle Brand Co LTD or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. The Lifestyle Brand Co LTD content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of The Lifestyle Brand Co LTD and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of The Lifestyle Brand Co LTD or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including email addresses, without their consent; violate any applicable laws or regulations.
The Lifestyle Brand Co LTD has no obligation to monitor the Communication Services. However, The Lifestyle Brand Co LTD reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Lifestyle Brand Co LTD reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
The Lifestyle Brand Co LTD reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in The Lifestyle Brand Co LTD's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. The Lifestyle Brand Co LTD does not control or endorse the content, messages or information found in any Communication Service and, therefore, The Lifestyle Brand Co LTD specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized The Lifestyle Brand Co LTD spokespersons, and their views do not necessarily reflect those of The Lifestyle Brand Co LTD.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to TheLifestyleBrand.Co or Posted on Any The Lifestyle Brand Co LTD Web Page
The Lifestyle Brand Co LTD does not claim ownership of the materials you provide to TheLifestyleBrand.Co (including feedback and suggestions) or post, upload, input or submit to any The Lifestyle Brand Co LTD Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting The Lifestyle Brand Co LTD, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. The Lifestyle Brand Co LTD is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in The Lifestyle Brand Co LTD's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The Service is controlled, operated and administered by The Lifestyle Brand Co LTD from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the The Lifestyle Brand Co LTD Content accessed through TheLifestyleBrand.Co in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless The Lifestyle Brand Co LTD, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Lifestyle Brand Co LTD reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with The Lifestyle Brand Co LTD in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and The Lifestyle Brand Co LTD agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE LIFESTYLE BRAND CO LTD AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
THE LIFESTYLE BRAND CO LTD AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE LIFESTYLE BRAND CO LTD AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
The Lifestyle Brand Co LTD reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Colorado and you hereby consent to the exclusive jurisdiction and venue of courts in Colorado in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Lifestyle Brand Co LTD as a result of this agreement or use of the Site. The Lifestyle Brand Co LTD's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of The Lifestyle Brand Co LTD's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by The Lifestyle Brand Co LTD with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and The Lifestyle Brand Co LTD with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and The Lifestyle Brand Co LTD with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
The Lifestyle Brand Co LTD reserves the right, in its sole discretion, to change the Terms under which TheLifestyleBrand.Co is offered. The most current version of the Terms will supersede all previous versions. The Lifestyle Brand Co LTD encourages you to periodically review the Terms to stay informed of our updates.
At this time we provide wholesale for candles only.
Please note that we require a brick-and-mortar storefront and you must be a legally registered company with a valid Business Tax ID, Employer Identification Number (EIN), or Federal Tax ID number before we are able to consider a wholesale application for approval.
After you apply for a wholesale account, you will receive an email to activate your account. Please check the spam/junk folder. If your wholesale account is approved, you will gain immediate access to wholesale prices once logged in.
For an account to remain active, an order must be placed at least once every 6 months with a minimum total for the year of $2500.
Partners with no account activity over a six-month period may be closed. We reserve the right to sell to another retail partner if terms are not met.
ORDERING & PAYMENT
Order minimum: $300
Minimum order per candle: 4
Orders that do not meet this criteria will not receive the wholesale discount at checkout. For orders placed on this website, payment must be paid in full at the time of checkout. Our candles are made to order, so orders are produced once payment has been received.
LEAD TIME + INVOICING
All wholesale orders will ship within 3-4 weeks, unless otherwise specified. If you would like your order to be shipped by a certain date before 3 weeks past date of order placement, our rush fee is 25% of the total order price.
SHIPPING + DELIVERY
Free US Shipping for orders $1,000 and over. We ship via UPS and USPS Ground from Colorado.
You will receive an invoice by way of email for shipping at the time your order is ready for shipment reflecting the shipping costs. You will be provided with a tracking number when your order ships. Please notify us if you would like to pay for expedited shipping.
The Lifestyle Brand Company is not responsible for any carrier delays. TLB is not responsible for lost or stolen packages once delivered — please take adequate precautions to make sure your orders are delivered to you safely.
TLB retail packaging is not included. We safely ship wholesale orders in bulk packaging (i.e. bubble wrap, kraft paper and kraft shipping box).
We provide scent samples in our Scent Sample Set and Mini Candle Samples (Retail price only).
SUGGESTED RETAIL PRICING
We recommend following the MSRP on our website. The Lifestyle Brand Company and its stockists may from time-to-time run specials throughout the year or during holiday seasons and we encourage our stockists to help promote TLB. However, please note that we strictly enforce a 20% Minimum Advertised Price (MAP) for any temporary sales or specials to help protect the integrity of the line and brand.
GENERAL RETURN POLICY
All claims for damages must be reported to The Lifestyle Brand Company within 3 days of receipt of merchandise. After a review of your request, replacements will be sent or refund to original method of payment if we are out of stock. The refund will be based on the value of the merchandise at the time of purchase. Shipping and handling fees are not refundable. We do not accept returns or exchanges.
*We reserve the right to update terms and conditions at any time without notice.
The Lifestyle Brand Co LTD welcomes your questions or comments regarding the Terms:
The Lifestyle Brand Co LTD
5994 South Holly Street #1073
Greenwood Village, CO 80111